Privacy Policy

Privacy Policy

📅 Effective Date: February 16, 2025

Cherished Collective (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://cherishedcollective.com or make a purchase from our store.

By using our website, you agree to the collection and use of information as described in this policy.

📞 Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, you can reach us at:

📧 Email: info@cherishedcollective.com

📌 What Personal Information We Collect & Why

When you interact with our website, we collect certain Personal Information to enhance your experience, process your orders, and improve our services.

🖥️ Device Information

✔️ Purpose: Ensures the website loads properly and helps us analyze usage for optimization.
✔️ Data Collected: Web browser version, IP address, time zone, cookie data, pages visited, search terms, and site interactions.
✔️ Source: Automatically collected through cookies, log files, and tracking pixels.
✔️ Shared With: WooCommerce for website functionality.

🛍️ Order Information

✔️ Purpose: To process your orders, manage payments, arrange shipping, provide invoices, prevent fraud, and send order updates.
✔️ Data Collected: Name, billing/shipping address, payment details (including credit card numbers or PayPal), email, and phone number.
✔️ Source: Provided by you at checkout.
✔️ Shared With: WooCommerce for order fulfillment.

📞 Customer Support Information

✔️ Purpose: To assist with inquiries, process returns, and provide personalized support.
✔️ Data Collected: Name, contact details, and order-related information.
✔️ Source: Collected when you contact us for assistance.
✔️ Shared With: WooCommerce for customer service operations.

🔄 Sharing Your Personal Information

We do not sell your personal data. However, we may share your information in the following cases:

  • Third-Party Service Providers: We partner with trusted platforms like WooCommerce to process payments and fulfill orders.
  • Legal Compliance: We may disclose personal data to comply with laws, respond to lawful requests, or protect our rights.

For more details on WooCommerce’s privacy practices, visit: WooCommerce Privacy Policy.

📢 Behavioral Advertising & Targeted Marketing

We use your data to provide relevant advertisements and marketing materials based on your browsing behavior.

👁️ How We Use Behavioral Data
  • Google Analytics helps us understand how visitors interact with our website. Opt out here.
  • Facebook, Google, and Bing Ads use collected data to show personalized ads.
  • Learn more at the Network Advertising Initiative’s Educational Page: How Online Advertising Works.
📌 How to Opt Out of Targeted Advertising
🛡️ Data Retention & Protection

✔️ We retain your personal data for as long as necessary to fulfill your orders and comply with legal requirements.
✔️ You can request deletion of your personal data by contacting us at info@cherishedcollective.com.

🌍 Your Rights Under GDPR & CCPA

🇪🇺 GDPR (For European Economic Area Residents)

✔️ You have the right to access, modify, delete, or request a copy of your personal data.
✔️ Request data portability or object to data processing.
✔️ Read WooCommerce’s GDPR compliance policy: WooCommerce GDPR Whitepaper.

🇺🇸 CCPA (For California Residents)

✔️ You have the Right to Know what personal data we collect.
✔️ Request that we delete or correct your personal information.
✔️ Appoint an authorized agent to act on your behalf.

To exercise your rights, contact us at info@cherishedcollective.com.

🍪 Cookies & Tracking Technologies

We use cookies to enhance your experience and analyze website traffic.

✔️ Types of Cookies We Use:

  • Essential Cookies: Ensure website functionality.
  • Performance Cookies: Help us improve site usability.
  • Advertising Cookies: Deliver personalized marketing content.

✔️ Managing Cookies:
You can block or delete cookies via your browser settings. Learn how at All About Cookies.

📌 Note: Disabling cookies may limit website functionality.

🚫 Do Not Track (DNT) Policy

We currently do not respond to Do Not Track (DNT) signals due to the lack of a standardized industry approach.

📧 Email Communications & Tracking

To enhance your experience with Cherished Collective, we may send you transactional emails, promotional updates, and review requests.

For email performance insights, we use tracking technologies (such as an invisible pixel) to see when emails are opened and read. This helps us:
✔️ Improve our communication strategy 📩
✔️ Optimize review request timing ✨
✔️ Enhance the overall customer experience 💎

📌 Your Privacy Choices:
If you prefer not to have email interactions tracked, you can:
✔️ Adjust your email settings in your account.
✔️ Use an email client that blocks tracking pixels.
✔️ Unsubscribe from non-essential emails via the opt-out link in our emails.

📲 SMS Marketing & Data Collection

✔️ When you opt into Cherished Collective’s SMS marketing, we collect your phone number and consent to send automated promotional texts.
✔️ Standard message and data rates may apply.
✔️ Opt-Out Anytime: Reply STOP to any text message or email info@cherishedcollective.com.

🔄 Changes to This Privacy Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Any modifications will be posted on this page with an updated effective date.

📩 Complaints & Contact Information

If you have concerns about how we handle your personal data, you may:

✔️ Contact Us Directly: 📧 info@cherishedcollective.com
✔️ File a Complaint: If unsatisfied with our response, you may lodge a complaint with your local data protection authority.
✔️ For UK residents: Visit ICO Complaint Portal.

🔐 Your Privacy, Our Priority

At Cherished Collective, we are committed to transparency, security, and ethical data practices. If you have any questions or need further assistance, don’t hesitate to reach out.

✨ Thank you for trusting Cherished Collective!